Privacy Policy

At Coleman Camping Store (“we”, “us”, or “our”), operating at campvibeequipment.com, we value your trust as much as we value quality outdoor gear. Just as we carefully select equipment for your adventures, we’re equally committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our store.

1. Information We Collect

Like packing the right gear for a trip, we only collect what’s necessary:

• Personal Identification: Name, email, shipping address when you make a purchase or create an account
• Payment Information: Credit card details processed through secure payment gateways (we never store full card numbers)
• Adventure Preferences: Products you view, purchase history, wishlist items to personalize your experience
• Technical Data: IP address, browser type, device information for security and analytics
• Communications: Emails, live chat transcripts when you contact our support team

2. How We Use Your Information

We use your data responsibly, just like we’d responsibly use camping equipment:

• Process orders and deliver your adventure gear worldwide (excluding some Asian and remote regions)
• Provide customer support for your outdoor preparation needs
• Improve our website and product offerings based on adventurers’ preferences
• Send relevant offers (only with your consent) about 4WD, hiking, and camping equipment
• Prevent fraud and ensure transaction security with PCI-compliant measures

3. Data Sharing & Disclosure

We’re as selective with data sharing as we are with our product suppliers:

• Service Providers: Trusted partners for shipping (Australia Post, DHL), payment processing (PayPal, Stripe), and IT services
• Legal Requirements: When required by Australian law or to protect our rights
• Business Transfers: In case of merger or acquisition, with appropriate protections
• Never Sold: We don’t sell your data to third-party marketers

4. Data Storage & Security

We protect your data with the same rugged security we’d expect in camping gear:

• 256-bit SSL encryption for all transactions (that padlock icon in your browser)
• PCI-DSS compliant payment processing
• Regular security audits of our systems
• Data stored in secure Australian servers with limited access
• Automatic deletion of unnecessary data after reasonable periods

5. Your Rights & Choices

You’re in control, just like when planning your outdoor adventures:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate information in your account
• Deletion: Request removal of your data (except where legally required)
• Opt-Out: Unsubscribe from marketing emails anytime
• Restrict Processing: Limit how we use your data

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

We use these trail markers to enhance your experience:

• Essential Cookies: For shopping cart and checkout functionality
• Performance Cookies: To analyze site usage and improve performance
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Show relevant ads (only with consent)

Manage cookies through your browser settings or our cookie consent banner.

7. International Data Transfers

As we serve adventurers globally (excluding some regions), your data may be transferred to and processed in countries outside Australia. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our store isn’t designed for children under 16. We don’t knowingly collect their data. If you’re a parent and believe we have, please contact us immediately.

9. Policy Updates

We may update this policy as our store evolves. Significant changes will be notified via email or website notice. Continued use constitutes acceptance.

Now that you’re informed about our privacy practices, you can shop with confidence – just like heading into the wilderness with proper preparation!